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Components not listed



Multiple different licenses can be tied to the same license server. In a scenario where multiple user
groups use the same license server it is possible to restrict access to a license to one
group of users and that is what license domains are used for.
If a license domain is set for the licenses and you have not entered that domain in the
server settings, then you will not see those components.

License domain


Click the blue ball in the upper right corner of the "Activate floating license" dialog to enter the server settings.

Server settings


Then enter your license domain (it's like a password) in the Domain text field to access the restricted modules.
You should have been given the license domain (or password) by your admin.


There is another scenario where the component list is empty.

This problem can occur after a crash of the AviX application if you were using a floating license at the time of the crash.
The symptoms of the problem is that the floating license dialog does not show any components at all and that an error
message is shown when the table is refreshed.
(click in the server field of the activate floating license dialog and then press enter/return)

The cause of the problem may be that license data was stored during a program crash and therefore became corrupt.
One way to fix this is to"flush" the stored license data.
This can be done by starting a fixed license activation via file and then cancel the license activation.

1. Start up AviX.
If you are shown the "Activate floating license" dialog, press the "X" button at the top right corner to close it.

license dialog

2. Choose "Fixed license"

license dialog

3. Enter the serial number
84535-22D32-67753-9853F-CC36E-BD45F37

activate license

4. Press the button "Activate by file..."

5. Close the information dialog

dialog

6. Save the file anywhere. You can delete this file after it has been saved.

7. Close the information dialog

Dialog

8. In the license reminder dialog, press the button "Cancel awaiting license"

Dialog

9. Close the "no license" dialog

Dialog

10. Restart AviX

11. If you are shown the "Activate floating license" dialog, press the "X" button at the top right corner to close it.

license dialog


12. Choose "Floating license".

license dialog

13. Now you should see the licenses available from your server.